
Explore the VIVO™ Community
made by us. worn by you
Outfits Recommended for you.
Frequently Asked Questions
Where do you ship?
We ship worldwide.
All orders are processed and packed within 1–3 business days, and you’ll receive tracking as soon as it ships.
Are your clothes true-to-size?
Yes. But for a baggy fit (Basically what we all want) We recommend you size up!
Our items follow standard UK sizing with a clean, modern fit.
Minor variations (1–3 cm) are normal due to manual measurement.
How long does delivery take?
Delivery times vary by country:
- Australia: 5–12 business days
- New Zealand: 6–14 business days
- USA & Canada: 7–15 business days
- UK & Europe: 7–17 business days
- Rest of World: 8–20 business days
You will receive a tracking link to follow your order at every step.
Can I return or exchange my order?
Yes — if your item doesn’t fit or you’re not satisfied, you can request a return or exchange within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
What if I ordered the wrong size?
No stress.
Simply contact us with your order number and the size you need.
We’ll help you arrange a return or exchange.
How do I know which size to pick?
Each product includes a detailed pants + shirt size chart.
We recommend checking:
- your height
- your weight
- your preferred fit (regular or slightly oversized)
If you’re between sizes, choose the larger size for the best experience.
Need More Help? Our support team is here for you!
What Is VIVO?
A new way to dress. We create pre-styled outfits built around simplicity, comfort, and clean everyday style. VIVO exists to make looking good easy.